Turn learning into real-world capability
Knowledge alone doesn't build skills. Unboxed helps learners apply what they've learned through realistic AI-powered roleplay, guided practice, immediate feedback, and skill measurement that improves confidence, readiness, and performance.
+300%
AI-powered roleplay drove increase in repeated practice of complex customer conversations.
| ABBVIE

Supporting skill development across global organizations
PLATFORM CAPABILITIES
Build skills through realistic practice
Create realistic practice environments, deliver immediate feedback, and measure skill progression with Mentor® —Unboxed’s AI-powered roleplay and practice platform.
Custom AI Roleplay & Practice
Practice critical conversations through realistic AI-powered scenarios tailored to your organization, industry, and use case.
Capabilities:
- Text-Based Roleplay
- Voice Roleplay
- Custom Personas
- Dynamic Conversations
- Scenario Libraries
- Guided Practice
Fact Checker™
Validate learner responses against approved content, company messaging, product information, and organizational standards.
Capabilities:
- Content Validation
- Product Validation
- Messaging Alignment
- Policy Validation
- Compliance Support
- Governed AI Responses
Feedback and scoring
Provide immediate feedback that helps learners understand strengths, opportunities, and areas for improvement.
Capabilities:
- Automated Feedback
- Skill-Based Scoring
- Performance Rubrics
- Competency Alignment
- Conversation Analysis
- Progress Tracking
Skill measurement
Measure development over time with visibility into readiness, proficiency, and demonstrated capability.
Capabilities:
- Skill Progression
- Readiness Tracking
- Competency Measurement
- Benchmarking
- Trend Analysis
- Performance Visibility
Personalized action plans
Turn roleplay insights into targeted development opportunities aligned to skill gaps and performance goals with integrated coaching.
Capabilities:
- Development Recommendations
- Practice Assignments
- Skill Gap Identification
- Learning Recommendations
- Improvement Priorities
- Progress Tracking
ENTERPRISE READY
Designed for enterprise skill development

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Custom Scenarios: Build roleplay experiences aligned to your products, services, processes, customer interactions, and business objectives.
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Competency-Based Development: Align roleplay activities to your organization's competency model and skill framework.
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Flexible Integrations: Connect roleplay data to your LMS, HRIS, CRM, and learning ecosystem.
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Enterprise Security: Built to support governance, security, privacy, and enterprise deployment requirements.
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Secure & Scalable AI: Deploy AI-powered practice experiences with the governance, security, and control enterprise organizations require. Built on Microsoft Azure infrastructure and designed to support responsible AI adoption across your organization.
CLEAR OUTCOMES
Practice experiences designed to improve confidence and performance

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Higher learner confidence: Build confidence through repetition, feedback, and real-world application.
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Stronger skill retention: Improve long-term retention through active participation and guided practice.
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More consistent performance: Create standardized practice experiences across teams, regions, and business units.
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Greater visibility into readiness: Understand who is prepared, progressing, and ready for real-world application.
What it sounds like when you build skills that last...
“Measuring the impact of learning is critically important. We’ve learned how to tell that story more effectively and communicate that value across the organization.”
“The Unboxed team challenged me to think differently about how learning leaders create value and, just as importantly, how we position and communicate that value in ways that resonate with business and organizational stakeholders.”
“Before partnering with Unboxed, our training wasn't very modern or relevant for today's learners. Unboxed has been very accessible, they listened to us, and have just been really great partners along the way.”
“Spoke® is extremely user-friendly and easy to navigate.”
“Everybody here at Unboxed has been absolutely fantastic to bring us together, get the connections and kind of move forward towards the future.”
Extend learning beyond roleplay...
LEARNING AND KNOWLEDGE MANAGEMENT
Deliver learning experiences, resources, certifications, and knowledge from a centralized platform.
COACHING AND FEEDBACK
Reinforce learning through structured coaching, manager feedback, and development planning.
Frequently Asked Questions
Questions about how Unboxed works and what to expect