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Featured from blog Why Pharma Sales Training Doesn't Always Create Field Readiness | Unboxed Training & Technology Read More
Featured from blog Why Pharma Sales Training Doesn't Always Create Field Readiness | Unboxed Training & Technology Read More
blue-bullet SKILL-BUILDING PLATFORM > TRUST CENTER

Platform infrastructure

Unboxed is built to perform in enterprise environments where security, scalability, and integration flexibility are essential. Our multi-region cloud deployment, modular infrastructure, and enterprise-ready integrations ensure your learning platform grows with you—securely and reliably.

Built for scale, ready for change

Whether you're supporting 500 or 50,000 learners, the Unboxed infrastructure is designed to adapt with you. From performance to privacy, our platform architecture is purpose-built to meet the demands of global enterprises.

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US-based, enterprise-grade hosting

Our platform is hosted on Microsoft Azure, a trusted leader in cloud security and reliability. All production data is stored in the U.S., with multi-region redundancy to ensure availability and performance. Azure’s infrastructure includes encryption at rest and in transit, firewalls, and 24/7 monitoring aligned with SOC 2 and ISO 27001 standards.

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Modular deployment for flexibility

Unboxed supports modular configuration, allowing each client to customize their ecosystem to match their architecture, compliance, or workflow needs. Whether deploying learning, coaching, AI roleplay, or feedback modules—Unboxed scales with you.

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Supporting tools and practices

  • Version-controlled integration recipes
  • Configurable field-level mapping
  • Real-time error handling with alerts
  • Audit logs and access controls baked in

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Built for seamless integration

We integrate with the systems you already use, via:

  • Workato for scalable workflow automation
  • SFTP for secure, auditable data exchange
  • RESTful APIs for bi-directional communication with HRIS, LMS, and analytics platforms
  • SSO (SAML 2.0) for seamless identity management
MORE ABOUT OUR INTEGRATIONS

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Redundancy and recovery you can count on

  • High availability architecture with traffic failover and load balancing
  • Automated backups with configurable retention period
  • Disaster recovery planning tied to our SLA, including defined RPO/RTO targets
  • Proactive monitoring and alerting for system health and response

Enterprise-level compliance

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AI that respects boundaries

At Unboxed, AI powers the learning experiences we build, and we hold it to the same standards as everything else we do: responsible, excellent, simple, and trustworthy.

We prioritize fairness, privacy, and accountability in every AI system we deploy. We design for equitable outcomes and human oversight where it matters most.

Rigorous testing. Cutting-edge models. Continuous refinement. Our AI-powered solutions meet the highest standards of accuracy, effectiveness, and impact.

AI should enhance the learning experience, not complicate it. We build intuitive, accessible interfaces that make AI feel natural.

We're transparent about how AI works in our products. Explainable outputs, robust data security, and no training on your data, ever.

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One system for every stage of
skill development