by R. McGhee | July 18, 2022 | 5 Min Read

What you need to know about the best onboarding and sales training platform


A great onboarding program can have a huge impact on an employee’s overall experience at your company. Among the different types of sales training that new hires go through, onboarding is one of the most important. Unfortunately, only 12% of organizations do a great job onboarding new employees.

A strong start with your organization gives employees a solid foundation and can make a lasting positive impression, increasing satisfaction rates. 70% of employees who had exceptional onboarding experiences say they have, “the best possible job” because they were set up for success early. And happy employees work harder.

Salespeople are critical to the success of your company. Starting them off on the right foot ensures they'll have what they need to be high performers and leaders in your organization going forward. It can feel like a big undertaking, but with the right onboarding software, sales training that is meaningful and impactful is within reach!

In this blog, we share three essentials to look for in your sales onboarding software, and three benefits you’ll get when you invest in the best sales training platform to host your content.

Sales onboarding software essentials

Eighty-eight percent of companies don’t conduct good onboarding—don’t be one of those companies.

A good onboarding program will benefit your company in a variety of ways. Here are just a few employee onboarding statistics to note:

  • Increase retention: When onboarding is well-performed, companies see an 82% retention increase, which prevents high turnover costs.
  • Save money. SHRM reported that on average it costs a company 6 to 9 months of an employee's salary to replace them.
  • Increase productivity: Organizations that have a good onboarding process see productivity rates increase by 70%.

Let’s start with the foundational elements you should look for in sales onboarding software. There are lots of extras you can layer on to enhance your program, but the components below are absolutely essential.

1. Flexibility

With the rise of remote and hybrid teams, your employees aren't always logging in from the same location. Be sure that your onboarding program is accessible from any device, anywhere, at any time. Not only is it more convenient, but it is also more effective for your new hires.

You’ll also want to think about the program’s flexibility in terms of how it’s delivered to your in-person or online sales teams. The best LMS for sales training will support multiple content types so you can include all of your information and resources in a way that will be easily digestible and accessible.

2. Customizability

As you grow your sales team, training needs to be delivered in the right way, to the right person, at the right time. Onboarding training for an entry-level salesperson will be completely different than a manager joining your leadership team with years of experience. Salespeople will need various levels of training, and their learning paths should be customized to meet their needs.

When learners get essential information at a pace that allows them to implement what they’re learning immediately, they’ll be able to successfully reach their next level.

3. Security

Security is an absolute must when you’re selecting any type of software. Protecting your employee data is crucial to maintaining the privacy and security of your company. Your employees need to know that their information will be safe when they’re engaging with online tools, so security is a non-negotiable element.

Your onboarding materials may also contain proprietary data that you want to protect, so don’t skip security as an essential element of sales onboarding software.

3 benefits of investing in the best sales training platform

Once you’ve found a training company that offers employee onboarding training, make sure they have the best LMS for sales training where your content can be hosted and delivered.

1. Gather actionable data

The best LMS for sales training will always prioritize providing actionable insights about learners. By tracking progress in real-time and viewing your team members’ responses, you can better coach them to be their best. Giving them feedback in the moment on what they’re doing well and what they can improve on helps them avoid making small mistakes that can snowball or hinder their future chances of success. You’ll also be able to gauge how effective the material is and make adjustments to your sales team training on an ongoing basis.

2. Improve knowledge retention

The best sales training tools meet learners where they are. But what good is a training program if employees don’t remember what they’ve learned? It’s absolutely crucial that learners not only recall the information from onboarding and sales training but that they can implement it immediately. Withcustomizable learning formats includinggamification,micro-learning, and innovative virtual coaching software, sales training can be fun and engaging.

3. Equip your team with Skill Agility

Skill agility refers to an employee’s capacity to respond to changes in their working environment. It applies to both transferable skills and technical skills and needs to be an essential component of your online sales team training. With unpredictable market conditions and nuances in customer preferences and behavior, teams that can continue to deliver results without skipping a beat through changes and challenges will be your best asset. When looking for the best LMS for sales training, make sure it’s equipped to upskill your employees.

Implement the best LMS for sales training and onboarding with Unboxed

Youronboarding solution is also your recruitment and retention strategy. Investing in the best LMS for sales training and onboarding will increase productivity, retention, and employee satisfaction, among other benefits. Great onboarding and training support new and existing employees throughout their careers.

Are you ready to see what a difference sales onboarding software can make for your company? Then, we’re ready to help you welcome new team members, setting them up for a successful career with you. Request a demo to see our onboarding training in action.

Are you interested in the best LMS? Request a demo of Spoke, a learning platform that makes onboarding, continuous practice, and upskilling easy. We’re here to answer your questions and provide solutions for your sales team training and onboarding needs.

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