by Unboxed Staff | May 17, 2021 | 5 Min Read

The Top Benefits of Training to Employers (Plus, How to Upskill Effectively!)


Did you know that the benefits of upskilling employees extend beyond simply helping boost your bottom line? That’s right, upskilling and training provide more than revenue increases.

When you upskill your employees, you’re closing skills gaps and priming your employees to become more productive.

Are you wondering about the benefits of training to employers?

Interested in learning how to upskill your workforce?

Unsure what tools are available to deliver professional upskilling?

Get insight into all these upskilling topics in this article!

We’re sharing all about what employers can expect from upskilling, how to train your employees to be more effective, and the best way to deliver training to employees.

Ready, set, upskill!

→ [Download] Free Virtual Training and Upskilling Toolkit ←

What is Workforce Upskilling?

Upskilling is another word used to describe training employees in necessary skills they may not possess or weaknesses they need growth in. It’s a way to close skills gaps and make employees more competent in their current and future roles.

Examples of upskilling include training in:

  • Digital skills
  • Analytical skills
  • Organizational transformation skills
  • Soft skills

When you give your employees training opportunities, you’re setting them up for success. Employee success will ultimately lead to greater productivity and ROI for your organization. But there are also other benefits of upskilling employees.

The Top Benefits of Training to Employers

Wondering why you should create and implement a custom upskilling training program in your workplace?

Here are three of the top benefits you can expect when you upskill your employees.

Increased Employee Retention

Hiring new employees is costly. An SHRM study found that the average cost per hire for an organization is over $4,000! That’s a lot of cash, especially if you have to hire 10, 20, or more employees.

How do you keep hiring costs down? By retaining current employees.

What’s a great way to retain employees? Upskill and train them!

Survey Monkey found that 86% of employees say that job training is important to them, but only 52% of employees think their employers provide adequate training.

When employees don’t receive training at their current job, they’ll become unengaged and potentially start looking for a new job where they can learn new skills. By offering training to your employees, you’ll keep them engaged, learning, and around longer.

Increased Company Morale

A second reason for workforce upskilling is that it boosts employee morale and overall organizational morale.

Employees want to know that you care about them and see a future for them at the company. Nothing satisfies a desire to be valued like training and upskilling. Training shows that you’re willing to spend time and money on employee skillsets—that you care about them. It communicates that you think they’re capable of learning and potentially handling more responsibilities.

When employees receive training, they’ll:

  • Feel more competent and equipped to handle their roles.
  • Become more productive and willing to tackle new challenges.
  • Enjoy their work with a renewed sense of purpose—a boost in morale.

A boost in employee morale can quickly spread through the team and organization, leading everyone to feel more connected in the workplace.

Increased Customer Satisfaction

Piggybacking on number two, upskilled and satisfied employees can lead to happier customers. When employees are satisfied with their job situation, they’re more likely to produce better results. Better results often mean satisfied customers (and more pleased shareholders due to increased productivity and revenue!).

But it’s not just a boost in morale or confidence from an upskilled workforce that leads to more satisfied customers. When you upskill your employees, you’re providing them with the most up-to-date industry knowledge, practices, and skills. This increased knowledge allows your employees to provide better solutions and services to your customers.

Upskilling and training keep employees on the cutting edge in the industry to best meet your clients’ needs and position you ahead of your competition.

Now that you know the benefits of upskilling employees, let’s talk about how to upskill staff and employees to see these increases in your workplace.

→ [Download] Free Virtual Training and Upskilling Toolkit ←

How to Upskill Your Employees

You can’t reap the benefits of training and upskilling without a training program.

Here are some of the best practices to ensure that you’re effectively training your employees to meet and exceed company standards.


It’s essential to ensure your training is accessible to all your employees, which means both inclusivity and remote accessibility.

If your employees want to learn, don’t exclude them for any reason. Help remove barriers to upskilling so employees can access training.

Additionally, virtual and remote learning is the new normal. You’ll want to choose a training delivery platform that’s easy to use and accessible to employees wherever they are.


In addition to easily accessible training, provide learners with a wide range of learning modalities. Employees don’t want to read through long text or watch lengthy videos. They want interactive and engaging content that keeps their attention and drives learning.

Some ways to upskill your employees with engaging content include:

Better content leads to more highly trained employees, and highly trained employees lead to better results.


Third, provide customized training content to your employees.

Each team needs unique training and upskilling. Your sales team has different needs and skills gaps than your customer service team. To ensure that employees receive practical training that drives results, consider investing in a custom training program.


An essential part of any training program is recognizing employee improvement and development. As employees train and reach benchmarks, provide positive feedback and encouragement. You can even offer incentives or prizes for completing training.

We mentioned earlier that employees have a desire to be valued. Providing employees with training makes them feel valued, but acknowledging the time and energy they spend completing the training will further validate these feelings.

→ [Download] Free Virtual Training and UpskillingToolkit ←

Need Help Upskilling and Training?

An upskilled workforce is a workforce that’s engaged, motivated, and productive. When you provide your employees with valuable training, it will:

  • Give them a reason to stick around
  • Boost their morale and productivity
  • Increase customer satisfaction

And to start reaping these benefits of upskilling employees in your workplace, you can:

  • Make training accessible to your employees
  • Provide a wide variety of training content
  • Create a customized upskilling program
  • Acknowledge learner growth and development

However, creating and implementing a top-level training program can be challenging. If you need help upskilling your workforce, let us know.

At Unboxed Training & Technology, we know how to train your employees to be more effective. We’ll work with you to develop a custom training program that fits your needs and is bursting with engaging and interactive content. Your training will be on brand, in line with company values, and specific to the team you’re upskilling. And to top it all off, our award-winning learning management system (LMS) is the perfect way to house and deliver all your training content. You can:

  1. Request a demo of our custom training solutions
  2. Request a demo of Spoke® LMS

We’re excited to help you upskill your workforce and start reaping the rewards today!

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