Ultraceuticals Wins Platinum LearnX Award with Spoke®
We’re so excited to announce our client Ultraceuticals has won the prestigious Platinum LearnX Award for Best Blended Learning Model. Heather Vounnou, Ultraceuticals Global Education Innovator, officially accepted the honor at the LearnX Live 2017 Award Show in September.In 2016 Ultraceuticals launched its UltraAcademy, a learning platform for skincare technicians, nurses, and doctors across Australia and New Zealand who prescribe and use Ultraceuticals products in their clinics and skincare centers. UltraAcademy’s blended model includes a series of baseline prerequisites, online workshops, short microlearning modules, in-person training, and an impressive rewards and recognition program. When Vounnou was developing the strategy behind UltraAcademy, she knew she needed a learning management system with a modern, beautiful user interface to help her train, engage, and reward students. She also wanted exceptional customer support. She selected Spoke® as her LMS of choice. “[Spoke Account Manager] Kiersten Hoffman was amazing. I never felt like she was telling me ‘Here’s the template, give us what we need.’ Her customer service was extraordinary,” said Vounnou. Vounnou was also impressed with Spoke’s constant innovation and upgrades based on client feedback, and features such as prerequisites, gamification, and news. Since the launch of UltraAcademy, the blended learning model continues to receive 5-star ratings from the 2300+ students enrolled in the program across Australia and New Zealand. “I look forward to working on the ongoing evolution of the UltraAcademy, striving to ensure that we continue to meet the demands of skin technicians, nurses, and doctors both within and beyond the borders of Australia and New Zealand,” Vounnou said. “Working with Heather [Vounnou] has been a joy because of her intelligent feedback on our platform. Working with Ultraceuticals has helped us continue to innovate by challenging us to improve the way Spoke delivers training and ultimately helps people learn,” said Hoffman.