The Benefits of Environmental Social Governance Training (ESG)

by | Mar 16, 2020 | 5 min read, Employee Training, Featured

The Benefits of Environmental Social Governance Training (ESG)

Corporate Social Responsibility (CSR) is probably a familiar term for most businesspeople. But, have you heard of “Environmental Social Governance training,” or ESG, before? Well, now you have and we hope to give you more context on ESG principles and its benefits. 

The focus on ESG training has grown tremendously over the last several years. The value of ESG investing is now estimated at over $20 trillion. If you’re not investing in ESG training at your company, you could fall behind competitors before you know it. 

Read on to learn more about ESG and how it helps your organization become a better corporate citizen. You’ll also learn the importance of CSR, ESG, and why they are both good for today’s businesses.

What is Environmental Social Governance Training?

Now might be able to answer the question, “What does ESG mean?” But, do you actually know what ESG is?

If not, that’s okay. We’re here to give you answers on this and other relevant questions, such as “What are ESG principles?”

The primary goal of ESG training is to learn how to evaluate your company’s environmental impact and assess socially responsible investments. Younger investors, in particular, want to make sure their investment decisions are in line with their values, such as sustainability and social responsibility.

The more businesses learn about their larger environmental and social influence, the more they can make wiser, corporate choices. 

ESG Certification for Companies

The goal of ESG training is to ensure organizations are being good corporate citizens. As a result, this attracts ESG investors who want to make a socially responsible investment (SRI).

ESG certification for companies is available to begin meeting the expectations and standards of future investors. Here are several principles that are covered during an ESG training course.

Environmental Principles

ESG experts look specifically at the effects that the business has on the overall environment. Additionally, they will assess criteria like energy usage, pollution, waste, animal treatment, and conservation of natural resources. Noting potential environmental risks is a high priority and the steps the company is taking to manage or mitigate those risks.

During ESG training, employees and business owners learn steps they can take to minimize the negative impact they may be having on the environment. Most importantly, they learn how to maximize their positive environmental contributions.

Social Principles

When evaluating a company’s corporate social responsibility score, internal and external relationships are considered. 

Part of ESG training involves business owners and employees learning what they can do to make the company more socially responsible. 

During the evaluation process, ESG experts consider the company’s business relationships. This includes its engagement with suppliers and whether they uphold company values. It can also include donations the company makes to community organizations and any volunteer work its employees participate in.

Social evaluations also assess the company’s working conditions for health and safety. Outside of direct business processes, ESG experts consider the interest a company takes in its stakeholders’ well-being and feedback.

Governing Principles

Finally, we can’t forget about governing principles.

ESG experts and potential investors will want to know what accounting methods companies us. Are those methods are accurate and transparent? They will likely ask whether stakeholders are given an opportunity to vote when important issues arise.

ESG training and evaluations commonly address any conflicts of interest among the company’s board members. ESG investors avoid working with companies that use political contributions to receive unfair advantages or engage in any illegal or questionable practices.

4 Benefits of ESG Courses

ESG training helps create good corporate citizens. Here are some reasons why CSR and ESG positively elevate businesses.

1. Positive Brand Identity

When business owners and employees are known for being good corporate citizens, it helps your company develop a positive brand identity. People will tend to think more highly of your business, creating a sense of trust, and more easily get behind your mission. 

2. Attract New Clients and Investors

A positive brand identity attached to your business is attractive to new clients and consumers. A business with vetted and recognized social and environmental standards is also appealing to new investors. Fiscally responsible ESG investors will be more open to supporting a company that is interested in the greater good, not just profit.

3. Attract Better Employees

In addition to attracting more investors and clients, upholding strong ESG principles can also draw in high-quality employees. Being an ethical corporate citizen pays off. Company’s that uphold CSR attract more loyal, qualified employees and see boosts in financial performance.

4. Reduce Risk

Less risk is associated with running a business when you make CSR and ESG principles top priorities. Firms that are motivated to “go green” tend to see lower risk, which is a huge factor that investors take into account. Be dedicated to running an ethical, environmentally aware company. As a result, you are likely to see long-term growth, especially as the focus on ESG continues to grow.

 

What to Look for in ESG Training Courses

Are you convinced that Environmental Social Governance Training should be part of your employee training plan? Are you unsure of what to look for when searching for the right ESG training program? 

If so, here are some tips to keep in mind:

Consider Training Methodology

Start by considering the modalities in which the training information is delivered. Think about which method(s) will work best for you and your employees before making a decision.

Determine The Right Time

Choose the right timing to engage in company-wide ESG training. Look for a time in the year that employees may have more flexibility and bandwidth to handle extra material. This will help them (and you) be more engaged and ready to implement resulting in lasting changes.

Find Out How Progress Is Monitored

Take note of how progress is monitored. How do you determine your employees’ performance during the course? How will you measure what they’re retaining and how effective the information is? Consider the same criteria you may look for when tracking employee training in a learning management system.

Engage in Environmental Social Governance Training Today

Now that you know more about what ESG training is and the benefits it has to offer, are you ready to start pursuing it for your team? If you want your business to become an example of good, corporate social responsibility, look into ESG training.

Follow the guidelines listed above to find the right course for yourself and your employees. It might be daunting at first, but you’ll be climbing the pyramid of corporate social responsibility in no time.

Contact our team at Unboxed Training & Technology for all of your employee training needs. We’d be happy to help you implement the perfect ESG training program in your LMS.

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Coaching Employees to Improve Performance

by | Feb 10, 2020 | 5 min read, Employee Training, Leadership Training, Most Recent

Coaching Employees to Improve Performance

It’s common to find great coaches on the playing field – but what about in the workplace? Coaching employees to improve performance starts with effective leadership.

Good managers are skilled in coaching employees. Employees respond best to motivation, positivity, and support – not micromanagement or intimidation.

Did you know that coaching employees can actually boost productivity and create more positive morale?

Here we’ll describe and define the purpose of workplace coaching and share tips on how you can start coaching employees to improve performance.

 

Characteristics of a Good Coach in the Workplace

You can effectively coach employees in a variety of ways. A good coach is available, transparent, and encouraging.

Here are a few more employee coaching techniques to try.

 

Offer Consistent Feedback

It’s difficult for employees to improve performance without detailed feedback on a regular basis. Begin scheduling time to meet with employees individually.

Use an actionable coaching approach when providing constructive feedback in the workplace.

First, acknowledge the areas they’re excelling in. Then, identify the specific areas that need improvement. When coaching employees to improve performance, always leave them with a plan of action after identifying gaps.

When you’re pointing out flaws or a specific skill that needs work, lead with encouragement. This helps employees stay motivated and feel invested in the success of the company and their role in it.

The importance of feedback in coaching isn’t one-sided. Empower the whole team to practice positive feedback, not just management.

Employees should point out when they notice a coworker performing well and offer advice or guidance if they see someone struggling. Create a feeling of mutual respect among your staff and soon they’ll be rooting for one another to succeed.

 

Push Employees Outside Their Comfort Zone

Without putting too much pressure on employees, as a coach, it’s your job to help them move outside their comfort zone. When you see potential in an employee, challenge them! Offer them a more important role in the office or put them in charge of a special project.

Capitalize on your team’s skill sets and past experiences. Assign individual tasks that help employees strengthen and refine technical skills and soft skills, or challenge them to grow in new ones.

Always be available to answer questions and lend support during the process.

 

Welcome Employee Opinions and Ideas

Nothing makes employees feel more valued and appreciated than an open line of communication with their superiors. One way to do this is by welcoming their ideas and opinions.

Ask your staff what they think about recent changes, updates, or a new project. Practice active listening and be receptive to their comments or concerns. When employees are able to express their opinions and offer feedback, they feel like their contribution matters.

Employees who feel respected, heard, and valued are more invested and committed to the company. Leaders can inspire employees to engage by rallying them around a shared goal. Be inclusive when setting goals. Ask employees to participate in the goal setting process and motivate them to accomplish it as a team.

 

Encourage Collaboration

Just like the coach of a sports team needs to unify players, coaching employees means helping your staff work better together. Take things one step further by encouraging employees to collaborate in the workplace.

Every employee brings a unique set of skills to the table. When team members collaborate regularly, they can learn different approaches and techniques. This strengthens both the individual and the team.

Coworker collaboration also builds company morale, which is essential. Encouraging strong relationships at work creates a more positive and productive environment for everyone.

Additionally, collaboration helps employees lead up by learning from how their coaches interact with everyone to create unity.

 

Lead By Example

The mark of any good leader or mentor leads by example. Avoid swooping in and completing a project or task for employees. They will learn more through trial and error. Instead, prepare them with comprehensive onboarding training then let them try.

Make sure to use a supportive and positive tone when correcting employees. Don’t be condescending or impatient as you demonstrate how you want things done.

Taking a few extra minutes, or even days, to show an employee the right way to do things will save you both time and frustration in the future. It also strengthens the employee’s skills and boosts their confidence.

Do you regularly assess employees to identify progress and gaps? Coach better with Hub360. Modernize your employee coaching tool and improve the results of even the lowest-performing employees.

 

Help Build Employee Confidence

One of the most important parts of coaching employees is building their confidence both professionally and personally. Instill newfound confidence in employees is by recognizing and rewarding their accomplishments.

During your feedback sessions or employee reviews, highlight the great work they’ve done. Use specific examples to personalize your compliments.

Point out exactly what you liked about how they handled a certain situation. Always acknowledge when an employee goes above and beyond their job description. Boosting employee confidence not only makes your staff feel good, but it keeps them motivated to keep working hard.

 

Accept Failure Once in a While

Failure to talk about failure erodes a culture of growth.
While it’s not in your best interest to condone failure, accepting failure as a part of life helps take the pressure off your employees and yourself.

Failure itself is like a coach — reminding employees what not to do next time.

The way you respond to employee mistakes or shortcomings makes all the difference. Avoid belittling team members or overreacting. Instead, ask the employee what went wrong and how they could’ve handled it differently. Then, make a plan for addressing issues like this in the future.

On the other hand, don’t let mistakes or failures go unnoticed. This lowers job performance standards and expectations. Foster a culture of growth by acknowledging failure, using it as a coachable moment.

 

Support Employee Training and Career Development

One of the best employee coaching techniques to use is ongoing employee training and management development. You can accomplish this by creating a roadmap for each individual’s career development.

Well-rounded training gives employees confidence in their job duties. But the goal is not to have an employee be great at one aspect of their job. Cast a wide-angle view of how their training and development plays into the bigger picture.

Sit down with each employee and help them set goals for personal and professional development. When employees have a plan, they begin to see themselves grow within the company, which lowers turnover.

Engage employees for the long haul by coaching them into leaders, not followers.

 

Effective Coaching in the Workplace

When coaching employees to improve performance, tracking your coaching relationships is best done through a coaching software. Effective coaching in the workplace takes a healthy balance of holding employees accountable and offering guidance and encouragement.

These key techniques will help you create a healthier coaching process in the workplace. Start engaging employees with training, assessments, and professional development for their future success.

How are you coaching employees to improve performance? Are you looking for more ways to train, motivate, and coach your team?

Download the Coach Tool product overview to begin coaching better, today!

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Interactive Games for Training Sessions

by | Jan 27, 2020 | 5 min read, Employee Training, Most Recent

Interactive Games for Training Sessions

Do you know how to make a lecture interactive? Employee training is a necessary tool for success, but that doesn’t always mean that your lectures are stimulating or exciting. 

If you’re looking for ways to create more engaging lectures, there are several techniques and technologies you can use. Read on to discover some simple strategies that will help you create a training program that engages and interests your employees.

 

Interactive Workshop Activities During Lectures

One of the best ways to keep people engaged during a lecture is to start with a few activities that will encourage audience participation. Foster a spirit of openness when you work on creating an interactive lecture. Make sure employees feel as if their answers and contributions are appreciated and respected. 

Here are a few tips to make lecture based training more active:

 

Pop Quiz

A simple quiz that asks some easy questions is a great way to start. Use a projector and show the questions, and then ask members of your group to respond to see if they know the answers.

A quick quiz helps to stimulate conversation and instantly creates interest in what you have to say. People love to showcase their knowledge of certain subjects, so these types of easy interactive training activities are an excellent place to start.

 

Play Games

You can also create a few fun training games for work that will get everyone involved in the learning process. It can be anything from telephone to a quick trivia competition or game show style like jeopardy.

The key to any training games you use is to make sure that they’re uniquely tailored to your company and employees. You want everyone who participates to learn things that are relevant to your business and the people who support it. 

 

Tell Stories

Everyone loves a good story. Keeping the training session relatable to daily life is a great way to keep participants engaged. The goal is to make sure that your employees feel involved in the learning process. Storytelling has a lasting effect on our memories and can also support knowledge retention.

These types of interactive training activities are crucial for creating a solid, focused team at your company. 

 

Team-Building Training Games

When you create your interactive workshop activities, make sure that your training games are focused on building a team. Every company is only as good as its people. As Ken Blanchard says, “None of us is as smart as all of us.” 

For more engaging lectures, use training games that include everyone in the audience and not just a few selective people. Make sure that you’re encouraging everyone to participate and work together to solve a common problem or to reach a common goal.

Fun training games for work helps everyone look forward to coming to the training session. Use training games for specific training events and incorporate them into your LMS to keep employee training engaging throughout the workweek.

If you really want to up the ante, gamify in-person training events by handing out prizes or other rewards to the winning team or individual who masters the training games. This will give your employees some incentive to learn as much as possible and it also shows you who on your team is taking the most initiative.

Any team-building game you try should focus on the benefits of working together. The games don’t have to be all related to the work itself. They can also focus on teamwork specifically to create a sense of togetherness and strength in numbers.

 

Tips to Make Lecture Based Training More Interactive

While training games and quizzes are fun, there’s plenty of other methods you can use to craft an interactive lecture for your trainees. As you develop your curriculum, make sure you incorporate things like photos, videos, and graphics into your presentation.

 

Nail the Hook

The key to any effective and interactive lecture is to “hook” your audience right from the start. You can do this by telling a story or a funny joke. Maybe even begin with an unexpected activity like rearranging the whole room or playing some music or a video. These initial hooks will draw people in and begin to form an interest in learning more.

 

Keep it Visual

Visual stimulation engages participants to pay more attention to the things you have to say. If you simply stand at a podium and talk for over an hour, chances are that many people will start to zone out quicker. Try adding some colorful graphs, charts, or even some humorous cartoons or memes in your presentation (depending on the setting).

 

Break it Up

Try to break your lecture up into smaller, bite-sized chunks instead of talking for a long period of time. You can toggle between talking, asking questions, and getting the audience involved to make things more interesting. Consider playing some short videos throughout the lecture to keep your audience engaged.

 

Ask Questions

Another good way to ensure a lecture is interactive is to ask your trainees questions about the content they are learning as you go. This will keep people on their toes and encourage them to pay close attention to what you’re saying in case they are called on.

Training is the most important element of any successful company. Educating your employees while keeping them fully engaged doesn’t have to be a hassle. Use these fun corporate training ideas to carry your message throughout the entire presentation. 

 

Unbox Your Training Lectures

No matter what industry you’re in, you can make an interactive lecture that transforms employee training into a fun, immersive experience. Don’t be afraid to think outside the box and incorporate a variety of techniques like multimedia presentations and fun training games.

The more exciting you make your lectures, the better the odds are that your employees will retain important information. Try some of these tips to get your trainees excited about the learning process.

Reach out to our team at Unboxed Training & Technology to discover how you can utilize our expertise to improve your employee training today.

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Activities to Improve Soft Skills

by | Jan 13, 2020 | 5 min read, Employee Training, Most Recent

Activities to Improve Soft Skills

Soft skills, like the ability to communicate and work together, are some of the most sought-after employee skills. In fact, 92% of recruiters say soft skills are critical tools they look for in their applicants. Unfortunately, soft skills don’t come naturally to everyone. Activity-based soft skills training gives you the opportunity to instill these desirable qualities in new hires.

The question is, what skills should you develop and why? More importantly, what are some soft skills training activities you can use to help employees?

Don’t worry, we’ve got the answers you need. Keep reading to learn how you can make your training sessions more engaging while developing crucial soft skills.

 

Attributes of Soft Skills

Most skills produce tangible results. Videography, for example, produces video content. You can tell right away by looking at the video if you’ve produced quality work.

You can’t measure soft skills with such ease because they deal more with personalities. They focus on interpersonal interactions and communication.

Examples of soft skills include:

  • Positivity
  • Active Listening
  • Good Communication
  • Teamwork
  • Adaptability
  • Leadership
  • Problem-solving
  • Integrity

Soft skills permeate everyday existence and many people don’t even realize it.

When you write your resume or interview for a job, you have to use soft skills to position yourself as an exceptionally qualified candidate. Soft skills help you communicate complex ideas to others. They even come into action when you learn something new.

For a better understanding of what soft skills are, take a look at this article from Indeed.

 

Activities to Teach Soft Skills

Activities keep people involved in the subject matter and encourage them to take ownership of their learning. Activity-based soft skills training engages employees and teaches them how to literally interact with each other; not just on paper.

Using activities to improve soft skills is an excellent way to create good habits and weed out bad ones. It also gives people the opportunity to practice the new skills they’ve learned.

 

Exercises That Help Imagine Success

Activities that let people imagine success helps them visualize what success looks like. An exercise to accomplish this goal is for participants to think of positive past experiences and what made them a success. Examples include:

  • A customer service call that made them feel good.
  • A presentation that was well delivered.
  • An experience at a restaurant with an attentive server.
  • A sales pitch that made them want to buy.

Split people into groups of three or four to discuss their encounters. They can write them down, roleplay them, or prepare a presentation for the rest of the class.

Learners may also consider negative experiences and why they weren’t positive ones. This helps them identify the positive qualities in people they interact with to make better experiences.

Activities like this help people adopt a positive mindset, which is key to developing strong, soft skills.

 

Interpersonal Communication Games

Games that focus on communication teach people how to actively listen. Listening is a critical soft skill to develop because it teaches people to do more than just hear what others say.

Learning how to use active listening has many benefits:

  • Develops an Understanding of Perception. Different words have different meanings to different people. When you actively listen, you’re able to pick up on what others really mean.
  • Builds Rapport. When you use active listening, people take notice and appreciate you for it. This helps you develop a connection that wouldn’t otherwise be possible.
  • Ability to Follow Instructions. Active listening gives people a better understanding of directions. They’re able to complete tasks with better accuracy and efficiency.

Activity to Improve Active Listening

To show the importance of active listening, try this activity:

  1. Split your class into two groups.
  2. Ask Group A to keep their seats and have Group B leave the room.
  3. Instruct Group A to develop a short presentation about something they’re passionate about.
  4. Tell Group B to listen to the first 30 seconds of the presentation, but stop listening after that.
  5. Have a discussion about how Group A felt when Group B stopped paying attention.

Group A will most likely feel frustration that Group B wasn’t listening. Use this as a foundation to build active listing skills.

 

Team Games for Soft Skills Training

In any environment where you work with others, it’s important to foster a sense of team.

Teamwork helps to create an environment in which creativity can thrive. Team members brainstorm, share alternative viewpoints, and sell solutions.

When people work together, they combine their strengths. This leads to higher levels of efficiency and quality.

Relying on others is difficult, but with teamwork, you can build trust and establish strong relationships. People who feel like they’re part of a team tend to work safer because they trust others to help them out.

 

Activity to build Teamwork

Escape room challenges are an excellent way to build teamwork skills. Team members must work together to solve puzzles, find clues, and escape within a time limit. You can make your own escape room puzzles or you can visit a company that specializes in escape room games.

 

Tasks That Encourage Adaptability

According to Success.com, adaptability is two-fold. To be adaptable, you must be both flexible and versatile.

Flexibility means having a positive attitude towards change. Versatility refers to your ability to make that change happen. Teams who are adaptable are better equipped to solve problems.

 

Shrinking Vessel Activity

The last activity-based soft skills training game to consider is the shrinking vessel activity, which inspires adaptability and problem-solving.

  1. Encircle a group of people with a rope or string
  2. Shrink the space inside the rope over the course of 10 to 15 minutes
  3. Encourage everyone to stay inside the circle as the boundary shrinks.

Successful completion of this task requires participants to adapt to the situation and work together to find a solution.

 

Unbox Your Employees’ Potential

Unboxed Training & Technology offers modern soft skill training solutions for your company. You can use our training materials on a stand-alone basis or combine them to achieve impressive results. Choose the solution that’s right for you, or give our team a call at (888) 723-9770.

Employee Training develops a customized curriculum that breaks everything down for your trainees.

Spoke® LMS is a mobile learning management system that makes learning fun and engaging.

Hub360 Sales Enablement is a sales training and product delivery platform that helps every salesperson ramp up their sales.

Coach encourages on-going employee transformation through measurable development feedback.

Unbox your employees’ potential today by contacting the team that works with you!

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Microlearning and Microtraining Techniques for Success

by | Jan 6, 2020 | 5 min read, Employee Training, Most Recent, Sales Training

Microlearning and Microtraining Techniques for Success

Do you need to train your team fast? As in, “my people needed to be client-facing yesterday,” fast? Then microlearning is here to save the day! Learn about microlearning and microtraining techniques for success to take your employee training to the next level.

 

Microlearning Meaning

Microlearning, or “microtraining,” is the process of breaking down employee training into small, bite-sized pieces. The goal is to use short courses that are easy for employees to quickly learn and apply. And when I say short, I don’t mean 30 minutes—I mean 5 minutes or less. No more than one objective is focused on per training course.

In general, corporate training exists to equip employees with practical skills to complete job-related tasks and proactively train them for the future. Microlearning provides employees with applicable knowledge and skills based on their immediate needs. Think of these 5-minute videos as chunks of “micro knowledge.”

If a sales rep is constantly on the move, they may not think to carve out a whole hour, or even half an hour, for training. Using bite sized modules, training sessions are no longer time consuming, but concise.

Let’s talk about why you need to incorporate microtraining into your blended learning program today.

 

Why Microlearning?

Microlearning breaks down complex topics into specific, actionable objectives. We’ve discussed before how, in an age of distraction, the attention span of most people is less than a goldfish. Tragic that we’re losing to a glass-bowl-bound fish, but I digress. We can’t create more time, but we can use the time we do have more efficiently.

If you want to read about some microlearning examples in action, read about our partnership with NextWorth. We helped them develop bite sized training videos and accomplish a double-digit increase in used, electronic trade-in accuracy.

In a previous blog, we listed some of the primary benefits of e learning. Now, it’s time to dive into why microtraining is such an impactful tool by exploring the benefits of microlearning.

Benefits of Microlearning

 

1. Mobile Access

With the digital age comes a wealth of opportunity and modes of communication. Microtraining uses a variety of modalities to communicate new material to employees on different devices. The mobility makes microlearning exceptionally effective. Employees are empowered to access training wherever they are, whenever they can—before a meeting, waiting for the bus, or in between phone calls. Training has never been so accessible and agile.

2. Limited Distractions

Technology is a catch 22—mobility is no doubt a significant strength, but it can also be a major weakness. Smartphones are one of the biggest productivity killers in the workplace according to a study by Careerbuilder. But, we have good news! Since microtraining only takes minutes to complete, there is less time for distraction. Think of all of the notifications you typically receive in 30-minutes vs 5-minutes. Laser-focused microlearning courses keep employees both concentrated and engaged.

3. Higher Engagement

Did you know that 65% of people learn best by watching? Even marketing experts use micro-videos in digital advertisements because they are more engaging. The same reasoning applies to employee training. Guo, Kim, & Rubin’s research shows that shorter videos are statistically more engaging than longer ones. They recommend segmenting longer learning videos into shorter chunks (less than 6 minutes). In fact, the shortest videos (0-3 minutes) resulted in the highest engagement. Sound familiar? That’s microlearning at it’s finest.

4. Just-in-time Learning

One of the primary advantages of microlearning is that learners can complete courses “just-in-time” without a moment’s notice. Employees are able to train on just what they need to know, right when they need it most. The benefits of microlearning for sales training are compelling. The just-in-time training provided by microlearning is particularly beneficial for the busy sales rep. They can easily start a new course and receive comprehensive knowledge minutes before a pitch or call.

5. Actionable Content

Microlearning fosters behavioral changes, as all learning should, with immediate application. Whether an employee faces a challenge in or out of the office, microtraining provides them with the necessary resources they need in a pinch. In addition, microlearning is personalized for a custom learner experience. A unique course path provides a more efficient training, so learners are ready to go, right after they complete it.

In short, start using bite sized learning to better inform and apply employees’ learning and development initiatives at work. Listen to our webinar, 25 training tips in 25 minutes, for a mix of training techniques.

 

Ready, Set, Train

At Unboxed Training and Technology, we developed ReadySet—an off-the-shelf eLearning system for the modern learner. Streamline your employee training by narrowing in on one key skill with microlearning. ReadySet courses are challenging enough to engage employees but short enough to support retention.

Use ReadySet as a just-in-time training for new employees, or equip your current employee with action-oriented course content.  Contact us to learn more about microlearning and microtraining techniques for success—ReadySet Sell, Lead, Secure, or Respect and adopt microlearning today!

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