Custom Training

Employee product knowledge training

Go beyond the specs.

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Train employees on product benefits and features

Product training isn’t keeping up with modern sales teams. It overloads people with tech jargon, product options, and buzzwords. Benefits are buried, and it’s not clear how to effectively take that knowledge and use it to win customers. No wonder employees say their product knowledge training is a waste of time.

Product training: redefined

Your team will look forward to product training with Unboxed!

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  • Easier to understand & apply

    We incorporate real-world scenarios and specific, realistic “words that work.” Contextual training content resonates better with people and makes it easier for them to apply what they learn when they’re with customers.

  • Compelling content

    Product training is notoriously boring. We flip the script and hook learners with content that’s fast-paced, conversational, and weaves in smart humor.

  • Ongoing practice & application

    Use it or lose it. To be their best, team members need ongoing reinforcement and practice. We deliver just-in-time refresher training to keep their product knowledge current. Combined with fast-paced games and activities, employees can practice and build their product positioning skills.

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  • Doesn't cause learner fatigue

    45-minute courses are ineffective. Learners tune out and they don’t retain much information, if any. We make content in bite-sized modules, so training is quick to take and easy to understand and remember.

  • On demand access

    We work mobile-first. Our product training looks and works great on any device so learners can take their training where and when they need it.

  • Rapid response

    We know how critical it is to get new information to the field fast. We’re nimble and scrappy, and can deliver training quickly to keep your team up to date.

Product training topics

We deliver content in a variety of formats, including eLearning, interactive workbooks, and instructor-led training. We work with you to determine the best mix of modalities. Our custom product training addresses topics like::

  • Product benefits and features
  • Product positioning
  • Competitive landscape
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