Service & Support
Give us a call. We’ll answer the phone.
Fast response, human support
We pride ourselves on personal service and support. Working hand in hand with our Spoke clients, we help transform the employee training process to better suit the modern learner. Whether you’re looking for end-user support, or admin training through the initial implementation, we tailor the service level to your specific needs. Learn more about Spoke features →
Library of helpful videos
Email and Phone Support
client need-based roadmap
award-winning customer support
Our LMS service and support is both unique and industry leading. We like to think of ourselves as an extension of your team, partnering alongside to achieve your training goals. Our client-centric service is so highly rated, we’ve earned a 5-start approval rating from Capterra.
What our customers are saying
“Modern, easy-to-use right ‘out of the box’, unparalleled customer service”
eLearning Design Coordinator
Hospital & Healthcare
“My Spoke Account Manager was amazing! I never felt like they were telling me ‘Here’s the template, give us what we need.’ Their customer service was extraordinary.”
“Simple, easy to use and implement with fantastic support.”
Senior Instructional Designer/Facilitator
“One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us. The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year.”
Global Education Program Innovator
“I have to tell you how grateful I am for Spoke’s user-friendliness. It makes my job a lot easier! Thanks for all of your hard work on making this a positive experience!”
Head of Global Learning and Development
Berkshire Hathaway Media
increase training completion rates by 5.5x with spoke lms
Register for our weekly Spoke webinar and learn why companies like
Comcast, PNC Bank, Anthem, Tupperware, and Hilton partner with Unboxed.
have your voice heard
Your feedback is what drives our roadmap.
We partner with our clients to understand what they need to make their training the most impactful and those learnings to make our product roadmap the most effective.
Schedule a Demo
Ready to see Spoke® in action?
Contact us for a personalized, no-pressure, human-to-human demo.