Microlearning and Microtraining Techniques for Success

Microlearning and Microtraining Techniques for Success

Do you need to train your team fast? As in, “my people needed to be client-facing yesterday,” fast? Then microlearning is here to save the day! Learn about microlearning and microtraining techniques for success to take your employee training to the next level.

 

Microlearning Meaning

Microlearning, or “microtraining,” is the process of breaking down employee training into small, bite-sized pieces. The goal is to use short courses that are easy for employees to quickly learn and apply. And when I say short, I don’t mean 30 minutes—I mean 5 minutes or less. No more than one objective is focused on per training course.

In general, corporate training exists to equip employees with practical skills to complete job-related tasks and proactively train them for the future. Microlearning provides employees with applicable knowledge and skills based on their immediate needs. Think of these 5-minute videos as chunks of “micro knowledge.”

If a sales rep is constantly on the move, they may not think to carve out a whole hour, or even half an hour, for training. Using bite sized modules, training sessions are no longer time consuming, but concise.

Let’s talk about why you need to incorporate microtraining into your blended learning program today.

 

Why Microlearning?

Microlearning breaks down complex topics into specific, actionable objectives. We’ve discussed before how, in an age of distraction, the attention span of most people is less than a goldfish. Tragic that we’re losing to a glass-bowl-bound fish, but I digress. We can’t create more time, but we can use the time we do have more efficiently.

If you want to read about some microlearning examples in action, read about our partnership with NextWorth. We helped them develop bite sized training videos and accomplish a double-digit increase in used, electronic trade-in accuracy.

In a previous blog, we listed some of the primary benefits of e learning. Now, it’s time to dive into why microtraining is such an impactful tool by exploring the benefits of microlearning.

Benefits of Microlearning

 

1. Mobile Access

With the digital age comes a wealth of opportunity and modes of communication. Microtraining uses a variety of modalities to communicate new material to employees on different devices. The mobility makes microlearning exceptionally effective. Employees are empowered to access training wherever they are, whenever they can—before a meeting, waiting for the bus, or in between phone calls. Training has never been so accessible and agile.

2. Limited Distractions

Technology is a catch 22—mobility is no doubt a significant strength, but it can also be a major weakness. Smartphones are one of the biggest productivity killers in the workplace according to a study by Careerbuilder. But, we have good news! Since microtraining only takes minutes to complete, there is less time for distraction. Think of all of the notifications you typically receive in 30-minutes vs 5-minutes. Laser-focused microlearning courses keep employees both concentrated and engaged.

3. Higher Engagement

Did you know that 65% of people learn best by watching? Even marketing experts use micro-videos in digital advertisements because they are more engaging. The same reasoning applies to employee training. Guo, Kim, & Rubin’s research shows that shorter videos are statistically more engaging than longer ones. They recommend segmenting longer learning videos into shorter chunks (less than 6 minutes). In fact, the shortest videos (0-3 minutes) resulted in the highest engagement. Sound familiar? That’s microlearning at it’s finest.

4. Just-in-time Learning

One of the primary advantages of microlearning is that learners can complete courses “just-in-time” without a moment’s notice. Employees are able to train on just what they need to know, right when they need it most. The benefits of microlearning for sales training are compelling. The just-in-time training provided by microlearning is particularly beneficial for the busy sales rep. They can easily start a new course and receive comprehensive knowledge minutes before a pitch or call.

5. Actionable Content

Microlearning fosters behavioral changes, as all learning should, with immediate application. Whether an employee faces a challenge in or out of the office, microtraining provides them with the necessary resources they need in a pinch. In addition, microlearning is personalized for a custom learner experience. A unique course path provides a more efficient training, so learners are ready to go, right after they complete it.

In short, start using bite sized learning to better inform and apply employees’ learning and development initiatives at work. Listen to our webinar, 25 training tips in 25 minutes, for a mix of training techniques.

 

Ready, Set, Train

At Unboxed Training and Technology, we developed ReadySet—an off-the-shelf eLearning system for the modern learner. Streamline your employee training by narrowing in on one key skill with microlearning. ReadySet courses are challenging enough to engage employees but short enough to support retention.

Use ReadySet as a just-in-time training for new employees, or equip your current employee with action-oriented course content.  Contact us to learn more about microlearning and microtraining techniques for success—ReadySet Sell, Lead, Secure, or Respect and adopt microlearning today!

2020 training trends webinar

The start of every new year is a chance to revisit training goals and aspirations for the coming 12 months. How do you know what’s worth your investment?

Share This Article

More Articles Like This One

Benefits of e Learning

Benefits of e Learning

The benefits of e Learning extend far past the desk of your employees. Learn why eLearning is an essential tool to train your organization’s modern learner in today’s fast-paced, digital work environment.

Traditional training methods, like classroom training, have their place in a blended training program. However, they can be expensive and time-consuming. The cost and logistics that go into organizing a face to face training add up: instructors, venue, learning material, etc.

Alternatively, eLearning provides a variety of training modalities that are both cost effective and mobile.

Let’s start with the definition before jumping into the data.

 

What is eLearning?

The eLearning definition, short for “electronic learning,” is any type of learning or training material that can be consumed digitally:

Online training provides significant flexibility considering the state of the modern learner. Even this blog is classified as a form of eLearning! At the same time you’re reading this content, you’re probably also writing an email, responding to a Slack from a coworker, prepping for a meeting, mentally responding to new text messages, and thinking about lunch.

Bombarded with constant, digital communication via notifications, text messages, entertainment, etc.—distraction is the greatest downfall for modern learners. If harnessed properly, online learning can streamline and support employee training and management development.

 

eLearning Trends

As eLearning continues to grow, so does its spelling variations. If you’re interested in any form of digital learning, you might search the terms: “eLearning,” “e learning,” “e-learning,” etc. According to Google Trends, keeping the term as one word — “eLearning” — is the most searched spelling over the past year.

google eLearning trends comparison

To conclude this short point, there will likely always be a dispute around which spelling is correct (especially among SEO experts). However you decide to spell it, using eLearning for employees is what matters most for your business.

At this point, you’re probably thinking, “Great, so a lot of people search for “eLearning” on Google. But why invest in eLearning? What makes it effective?”

Well, we’re glad you asked.

 

Why Invest in eLearning?

Global Market Insights, Inc. reports that the global eLearning market is projected to reach $300 billion by 2025. More and more businesses are investing in eLearning—not because it’s a trend—but because the benefits of e learning have proven results.

Mark Van Buren, director of research for ASTD, tells HR Magazine: “It is clear that a firm’s commitment to workplace learning is directly linked to its bottom line.” Not only do profits increase when eLearning becomes a priority, but so does efficiency and employee retention.

Benefits of e Learning

 

1. Improve Profits.

Industry data suggests that when employers invest $1,595 per employee each year on training, gross profit margins improve by 24%. Now that’s a statistic to take back to the boss! Every good investment produces an ROI to prove itself as a viable business endeavor.

2. Reduce Training Time.

A study conducted by the Brandon-Hall Group reports that eLearning significantly reduces training time compared to classroom learning—40-60% less time actually.

3. Increase Retention Rates.

eLearning can increase retention rates by up to 60%, compared to traditional training methods, which only boast a small 10% increase (The Research Institute of America).

 

When to Use eLearning

The corporate learning and development space is evolving every year with new technology and advancements. For instance, retraining employees will become just as important as onboarding new hires as a result of automation and AI.

Think of your opportunity cost—is it a better use of time and resources to rally employees together for in-person training (i.e. fly in remote workers, book a venue, pay an in-person trainer, print out all of the learning material, etc.)? Or, is it better to task everyone with completing the same training via a learning management system, then take a learning assessment once it’s complete, so everyone can get back to work?

At this point, when to use eLearning might be self-explanatory—ASAP—but here are a few use cases that may prompt your organization to start using eLearning today.

 

Training Remote Employees

Is a large part of your workforce remote? eLearning is a great way to provide consistent training across the organization—no matter an employee’s location. Mobile learning enables employees to fit in training “on-demand” as their schedule allows. On-demand training is especially helpful for sales reps with busy schedules who are always out of the office selling.

Sharing Company-Wide Information

Every company has standard procedures, processes, policies, etc. that everyone is expected to follow. Why have an in-person, company-wide meeting when the alternative is more affordable, effective, and convenient? ELearning provides a way to streamline sharing information at all levels of the organization with an LMS. Assign everyone the same material or updates to review and save yourself the scheduling headache.

Onboarding New Hires

Every business needs a comprehensive onboarding process. Save HR professionals time by jumpstarting entry-level employees with training as soon as they join the team. ELearning provides a consistent way for new employees to learn everything they need to know at the click of a mouse. Segment onboarding into organized, manageable sections such as organizational basics, human resources, role-specific training, etc.

 

Your eLearning Experts

With all of the new corporate training trends each year, it can be hard to figure out which ones to invest in and how to implement them. Are you ready to invest in the future of your company? The potential of your employees is waiting to be developed. Start reaping the benefits of e learning (your employees will thank you).

At Unboxed Training & Technology, we provide award-winning tools and expertise to help you train, develop, sell, and succeed. Contact us today to learn more about employee training and custom management and leadership training programs.

2020 training trends webinar

The start of every new year is a chance to revisit training goals and aspirations for the coming 12 months. How do you know what’s worth your investment?

Share This Article

More Articles Like This One

Corporate Training Trends 2020 – What’s Really Worth Your Investment?

Corporate Training Trends 2020 – What’s Really Worth Your Investment?

As the end of 2019 approaches, budgets are being finalized and sales quotas are being established for the new year. Have you accounted for the cost of employee training in your 2020 budget? Some employers may be tempted to push employee training to the side of their business-centric priorities, but you may want to think again…

At Unboxed Training & Technology, our goal is to provide you with any recent corporate training trends with actionable ways to apply these new industry insights to your company or team. A diverse client base gives us a well-rounded view of the L&D space to share what we expect to see as corporate training trends in 2020.

Based on what we’re seeing with our clients, and in the L&D industry overall, we have compiled the top four future trends in training and development that you need to know for the upcoming year. But before we jump into the trends, let’s take a look at the corporate training landscape as a whole.

The Future of Corporate Learning

According to SHRM’s Skills Gap 2019 research, 75% of HR professionals say there is a shortage of skills in candidates for job openings. One of the “most effective remedies” mentioned in the report for this growing skills gap is to improve employee retention rates

Research has shown that employee training and development actually reduces employee turnover. The question is, do you believe it?

Take notes from Amazon. Earlier this year, Amazon announced a $700 million investment in employee training programsWe think it’s important to invest in our employees, and to help them gain new skills and create more professional options for themselves,” said Beth Galetti, senior vice president of HR.

Every year, corporate training trends evolve–but the value of employee training never changes. Use these corporate training trends to guide your training process whether you are onboarding new hires or upskilling current employees. The future of L&D starts inside your organization, today.

 

Top 4 Learning and Development Trends in 2020

Companies like Amazon understand the necessity of employee training and development–not only for new employees–but as an ongoing investment in current employees. Whether you invest $7,000 or $700 million, effective training is always advantageous to the business. A recent study, noted by Spotio, concluded that “every dollar invested in sales training returned $29 in incremental revenues.

Now it’s time to talk about what you don’t know (but should) about workplace learning and employee development.

 

Trend #1: Actionable Coaching

Research has shown that coaching is the number one competency that distinguishes average managers from highly effective managers. Actionable coaching is more than giving advice; it provides employees with constructive feedback, sets actionable goals, and develops a more efficient workforce.

As a manager, it’s not enough to say, “You didn’t do that right. Try again.” Managers must actively engage with employees to identify strong competencies and development gaps. For example, actionable coaching can turn a sales pitch tragedy into a training opportunity by creating a plan of action:

  1. Identify what part of the sales pitch or goal an employee missed.
  2. Explain the correct behavior or action expected and resource them with specific training material.
  3. Form a plan of action moving forward to train in weak areas and fill in knowledge gaps:
    • Brush up on product or service knowledge.
    • Review the messaging strategy.
    • Practice the pitch by role-playing with a colleague or mentor.
    • Set a completion date.

Coaches, how do you currently track your coaching engagements and employee observations?

In response to the need for better coaching tools to make actionable coaching more intuitive and effective, we’ve developed an easy-to-use mobile app that walks coaches through an observation flow and captures key data points. Here’s how it works:

  • Observe behaviors by taking coaches through a guided observation flow.
  • Capture information in the moment to keep coaches focused on the person in front of them.
  • Easily track and record detailed notes.
  • Provide feedback on strengths and opportunities.
  • Assist in creating SMART goals for tangible results.
  • Save documentation time.

If you aren’t observing, you can’t coach. Start tracking performance, skill progression, and providing constructive feedback to empower employees to make actionable changes.

 

Trend #2: 360 Certification

How do you know when your new hires are ready to be customer-facing?

At what point does your onboarding process transition new employees to executing responsibilities on their own?

How do you certify that your sales reps are ready to pitch prospects?

What guardrails can you put in place to ensure the best results?

We’re long past the point of a certification exam or a series of inconsistent classes being enough to guarantee readiness, let alone success. The future of corporate learning lends itself toward a 360 degree view of certification.

360 degree certification is holistic in nature. Begin by identifying a threshold that learners must meet before they are considered “certified.” Be sure to choose inputs that train and test on knowledge, skills, and behavior.

Then, use your Learning Management System (LMS) to create a unique formula of weighted inputs to automate the employee certification process. Inputs might include some or all of the following activities:

  • In-person training event
  • Video roleplay
  • Coaching session or observation
  • Mini knowledge checks
  • Action learning projects

The list could go on, but each input is used in combination with the others to collectively “certify” your rep.

Don’t stop at a one-time certification. Employee training is an ongoing process that continues well after onboarding has completed. Track employee training and recertify reps with refresher courses at various checkpoints in their careers to ensure knowledge retention over time. Reimagine how this will transform what “customer readiness” means for new hires and veteran employees.

The goal is to have employees cross-trained in everything from hard skills to soft skills throughout their career. This full-circle method of certification gives managers and employees a 360 degree view of what they are proficient in and where they need to improve.

2020 training trends webinar

The start of every new year is a chance to revisit training goals and aspirations for the coming 12 months. How do you know what’s worth your investment?

Trend #3: More Innovative Event Management

Are you using your LMS to its full potential by engaging, training, and assessing learners? Stop using your LMS as a repository for training and resources that aren’t being used anymore. An LMS that is being used effectively is an integral part of an employee’s work day.

Leverage your learning platform to pulse engaging pre-work, drive community traffic, and gamify training events with ongoing opportunities to earn points and rewards. Integrate your LMS across the organization to support business objectives and scale up your workforce.

 

Engage with Pre-Work

Pre-work should make a meeting, virtual instructor-led employee training (VILT), or webinar more valuable for both the attendees and the presenter. Take advantage of an LMS, like Spoke® LMS, to manage and engage attendees at your event. Reimagine pre-work as fun, engaging, and effective rather than just busywork:

  • Send out learning expectations and resource guides early to prepare learners.
  • Build assessments for learners to take beforehand to help gauge the audience.
  • Make pre-work visually stimulating with images, graphs, and multimedia.
  • Have some fun by using games to award points or prizes to those who complete pre-work.
  • Schedule email reminders to send out right before the session for optimal attendance.

Encourage learners to come with answers, questions, and comments so they participate in the conversation. Use engaging content that builds interest and promotes interaction among attendees.

Gamify Training Events

Games in training is one of those learning trends that will only get more influential every year. Use games and gamification at events to educate, improve the experience, fight disengagement, as well as create an environment of collaboration and healthy competition.

For example, a pharmaceutical national sales meeting is a great opportunity to implement games and gamification into an event. Use an LMS to award points or badges for various activities in order for participants to win a grand prize:

  • Attending different sessions.
  • Tweeting what they learned using an event branded hashtag.
  • Sharing photos on social media and tagging the company.
  • Networking with other attendees by exchanging business cards.
  • Collecting items from various booths.

Have games and gamification made it into your 2020 event plans?

Disengaged attendees are the bane of any event’s existence, in-person or virtual. Craft a learning culture that motivates and engages employees with the help of an LMS. Think Outside™ the box for your next corporate event!

 

Trend #4: Personalized Learning through AI

Artificial Intelligence (AI) is no stranger to L&D or the world at this point. We talked about AI last year in our 2019 training trends blog, and it’s not going anywhere.

We interact with AI every day to make our lives easier. Google, Facebook, and Instagram all use AI-based algorithms to provide us with relevant information and ads to deliver a better user experience. Yet, in the workplace, AI is still severely underutilized.

AI At Work, a study conducted by Oracle and Future Workplace, discovered only 6% of HR professionals are currently using AI at work. Although, HR leaders believe AI will positively impact both L&D (27%) and performance management (26%) over the next two years. Both HR leaders and employees agree that the biggest impact AI will have on organizations is increased productivity.

AI caters to the individual who is handling it, fitting exclusively to the needs of each user. When AI is implemented into an LMS, it creates a personalized learning environment that becomes more intelligent over time. AI can improve employees’ learning experiences in many ways, but here are a few to consider:

  • Identify knowledge gaps in training then recommend the program(s) needed to strengthen that particular area.
  • Create a personalized course path using a blended learning approach and selecting the right modality for training content.
  • Measure training effectiveness through facial recognition to track what is being practically applied on the field as mentioned in our #4 trend for 2019.

The future of AI in the L&D space is limitless. If you don’t start adopting AI technology into your corporate training now, you’ll be limiting the potential of your business and employees later. Don’t get left behind.

 

2020 Training Trends Recap

L&D is constantly evolving with new technology and research used to improve the modern learner’s experience. Let’s recap our 2020 training trends:

  • Actionable coaching for actionable results. Don’t just manage employees. Use tech tools to coach employees with a plan of action that assesses their progress and improves performance.
  • 360 degree certification. Give your sales reps a full-circle onboarding experience using multiple methods of input so they are truly customer ready.
  • Use LMS for more innovative events. Engage employees at events with value-added pre-work and use both games and gamification to encourage participation, as well as collaboration.
  • Adopt AI for personalized learning. Use smart technology to support your training efforts. Start embracing AI in 2020; 93% of employees already say they would trust orders from a robot.

Need help implementing these new corporate training trends? Let our L&D professionals help you prepare for the future of work. Schedule your free training consultation today!

Share This Article

2020 training trends webinar

The start of every new year is a chance to revisit training goals and aspirations for the coming 12 months. How do you know what’s worth your investment?

More Articles Like This One

How to Track Employee Training

How to Track Employee Training

Employee training is an opportunity for businesses to increase the value of their human capital.  An employee training tracker is a key component of the training equation because it helps you identify if your employee training is directly increasing employee performance.

Human capital is by far the most valuable asset to most any business. Although an intangible asset, people are a critical component to a business functioning at optimum capacity. People are part of the profit equation, and to make money, you have to spend money. Employees impact customer satisfaction, sales goals, ongoing innovation, company culture, etc. But, in most cases, employees are only as good as they are trained to be. 

Investing in employee training is important for the long term growth and success of a healthy business. You’re probably thinking, “I agree, but how do I know if what I’m investing in is paying off?” We see where you’re coming from. Implementing an employee training plan usually starts with a learning management system (LMS).

Let’s talk about how an LMS transforms and tracks employee training today…

 

Employee Training Tracking Software

Training employees and tracking their progress is essential to properly evaluate what’s working, what information is not being retained, and what may need to change. To put things in perspective, up to 40% of employees who don’t receive adequate job training quit within the first year. Onboarding is no cheap investment, so when a new hire is made, that employee needs to be set up for success with well-defined job training.

 

Spoke® LMS

 

Spoke logo

Time for practical advice: The best way to track employee training is with an LMS.  Employee training tracking software, provided by an LMS, helps you collect, deliver, and track your company’s training content. Spoke® LMS is an award-winning, social LMS for the mobile workforce utilizing gamification to engage employees in training.

 

 

Assessment Builder

To understand the ROI of training, it needs to be accurately tracked. Tests, quizzes, and assessments are all ways for administrators and employees to identify areas for improvement. Spoke’s Assessment Builder is a useful, employee training tracker for both learners and admins to evaluate knowledge retention. 

Easily create assessments, track progress, and note trends to refine your training over time. Additionally, employees have the ability to test out of courses they have mastered to spend more time training on topics they don’t know as well. Gain insights on how effective your training is by retrieving granular data on specific questions or administer surveys for a broader view.

 

spoke assessment example questions

 

Assessments are fully customizable and can be required before or after a training. A pre-assessment is a good way to draw a baseline for comparing employees’ results, post-training. Using a tool like Assessment Builder as an employee training tracker is a great way to start evaluating your internal training efforts. The more you measure, the more you know.

 

Spoke® Reports

Keep track of your team’s overall results or review individual learner data with Spoke® Reports. Robust reporting helps you identify coaching opportunities for learners who have skill gaps and empower teams that need additional training resources. Filter reports by team, region, job code, and organizational hierarchy.

 

Spoke LMS reporting features

 

Dial in on course completions, user activity, and course activities. Practical, performance evaluations have never been so easy. Measure ROI with visual, interactive reports and go beyond the basics to discover metrics like social participation and learner engagement.

To grow your business you have to know your business. Access real-time, interactive dashboards, stunning user transcripts, and optional, business intelligence reports. Spoke is completely customizable to fit your business’ branding too, so you get all the credit for employee training satisfaction (don’t worry, we won’t Unbox your secret).

 

The Kirkpatrick Model

Dig a bit deeper into tracking employee training with the Kirkpatrick Model, which identifies four levels of learning evaluation:

kirkpatrick model four levels learning

At Unboxed Training & Technology, we use the Kirkpatrick Model to evaluate the effectiveness of employee training. Tracking employee training can be an elusive topic, but the four levels of learning can be used as guidelines to evaluate employees with some help from Spoke® LMS.

Reaction: Spoke® Surveys

The first level, “Reaction,” is meant to measure the learner’s experience with the training after they have completed a course. Practically speaking, this would look like administering a survey at the end of a training to gauge the employee’s experience. Some example questions could be:

  • How did you like the training? 
  • What did you like about it?
  • Did you enjoy the learning experience?
  • How do you feel post-training?
  • Were you satisfied with the virtual instructor?

Learning: Spoke® Assessments

The second level, “Learning,” tests the employee’s new knowledge to determine the retention of what was learned. A pre-assessment and post-assessment should be administered to properly gauge the level of comprehension.

  • Pre-assessment: ask questions related to the training topic.
  • Post-assessment: ask topical or scenario-based questions directly after the training to test knowledge retention.
    • What new topics did they learn?
    • How well did they acquire this new knowledge?
    • Are they confident in their abilities to execute the job’s task.
  • Compare results.

Behavior: Practical Application

The third level, “Behavior,” is where the post-training application is played out. Interviews and scenario-based assessments are helpful tools when analyzing the effectiveness of training 3-6 months later. Tests and quizzes are not as effective at this level because behavior changes don’t play out on paper. Changes in behavior occur at different times for everyone and typically require a personal follow up at a later date. 

 

Results: Key Performance Indicators

Positive results are the goal of any employee training initiative. The success of training is seen over time by measuring company sales goals, team efficiency, individual task completion, customer satisfaction, product quality, faster turnaround times, etc. Identify specific, key performance indicators (KPI) to track, measure, and evaluate. Use those KPI’s to determine how successful the training proved to be over a particular time frame. Review the results at an appointed time or during the employee’s end-of-year evaluation.

 

Tell Me More About Spoke® LMS

Every business is unique, but so is every employee. Training should be custom fit to meet the needs of your business and the learning needs of employees. Do you have an employee training tracker to measure results? Is your training doing the job? Are you ready to start making employee training trackable and more impactful? Request a demo of Spoke® or attend an upcoming Spoke® webinar. Our Spokes-people are on standby to show you how Spoke® can help you train better teams today.

 

Sources: Kurt, S. “Kirkpatrick Model: Four Levels of Learning Evaluation,” in Educational Technology, October 24, 2016. Retrieved from https://educationaltechnology.net/kirkpatrick-model-four-levels-learning-evaluation/

Share This Article

Featured Resource

Free Step-by-Step LMS Buyers Guide

More Articles Like This One

5 Ways to Utilize E-Learning Games in Employee Training

5 Ways to Utilize E-Learning Games in Employee Training

In the ever-changing world of technology, the race to stay up to date is an exhausting feat. Modern learners are bombarded with texts, emails, phone calls, push notifications, and all kinds of digital distractions throughout the day. Simplifying the training experience is pinnacle to both effective learning and knowledge retention. Integrating eLearning games into your training increases training interactions by 3x, improves knowledge from beginning to end by 64%, and boosts employee engagement (who doesn’t love a good competition?).

Gamification in Business

Gamification is a buzzword these days as one of the most popular learning styles for both learners and educators. Gamification is the application of game mechanics in non-gaming contexts, such as employee training, to increase engagement. Examples of game mechanics include badges, points, levels, and leaderboards. 

corporate university meister learning retention triangle data

Statistically speaking, people only retain about 10% of what they read and 20% of what they hear/see. Corporate Universities author, Jeanne Meister, notes compelling evidence for incorporating gamification in business today:

“Interactive learning games can increase long-term retention rates by up to 10 times.”

5 eLearning Games

In a previous blog, we talked about some questions to consider before introducing games in training. The question isn’t if your organization should introduce games, but how. To understand how you can start utilizing eLearning games in employee training, consider the following.

1. Jeopardy!®

Documenting all of the ins and outs of company products, policies, and best practices could quickly fill a 50-page manual; thankfully, those are long gone! Use the traditional Jeopardy!® format to train employees and reinforce specific topics, relevant to various job descriptions. Assess both hard skills and soft skills with customizable categories to fit your company’s needs.

Jeopardy!® for training includes all of the same rules as the top-rated quiz show on TV with wagers, Double Jeopardy!®, Final Jeopardy!®, and “Daily Doubles.” For cybersecurity training, the categories might be “Passwords,” “Don’t Do This,” and “Crack The Code.” The possibilities are endless and employees will most likely be familiar with the game rules making adoption easy.

2. Recall

Everyone learns differently, so using a mix of training games supports a range of employee learning styles. Recall uses visual learning to test employees’ ability to memorize using videos and images. 

For instance, the game will display a picture, such as a work environment, without giving the player any hint as to what they need to remember. The player is then challenged to recall specific details about what they just saw during a series of questions testing memorization and retention.

3. Trivia

Not a good test taker? No problem. Trivia transforms the negative sentiments around assessments into an exciting, competitive game using points, timers, and leaderboards. Employees are more engaged when tests are gamified into trivia questions. 

Trivia helps learners make the right decisions, faster. Use Trivia to test product knowledge, terminology, encourage asymmetrical thinking (i.e. Think Outside™ the box) and improve retention.

4. Scenarios

Product knowledge and negotiations can be difficult to practice when there is no application for on-the-job instances. Virtual scenarios provide employees the opportunity to learn in a fail-safe setting before being in the “real world.” 

Scenarios are a great training type for customer service representatives, salespeople, and management. Gamified scenarios allow employees to step into the shoes of a virtual character and engage in different conversation paths to test soft skills. Realistic, contextual simulations also help to assess cause and effect decision making.

5. Scramble

New job, new everything. A new employee can feel like they just walked into a foreign country as they begin integrating into the workplace. Colleagues may seem to be speaking another language if new hires are not well prepared with training. Onboarding is an important process to effectively equip new hires, but it doesn’t have to be all mundane.

Scramble is a great resource for terminology and can be played in two ways: Word Scramble and Sentence Scramble. Sentences are either written with a word missing or laid out in a word bank where players are challenged to correctly reorganize them. Learners are tested on knowledge retention whether they are new or seasoned employees.

Game On

Gamified learning management systems (LMS) motivate learners to excel, progress, and achieve final outcomes with anticipation. Each game is easily tracked for robust reporting on an individual or team data. Identify knowledge gaps, improve retention, and empower employees with more effective training experiences. 

When gamification is implemented into eLearning, companies increase employee engagement by 60% and improve productivity by 50% (eLearning Learning). Who’s ready for a performance review now? At Unboxed Training & Technology, we offer a full list of customizable employee training games. Learn more about how to level up your training with eLearning games by watching our Beyond Gamification webinar!

Share This Article

Featured Resource

Free Step-by-Step LMS Buyers Guide

More Articles Like This One

Spoke LMS: The 9-Time Winner

Spoke LMS: The 9-Time Winner

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

read more

Training Video Production, Humanized

Training Video Production, Humanized

Conquer Training Video Production

Learn what to expect during pre-production, production, and post-production when you partner with Unboxed by downloading our free guide.

As a kid I wanted to be Alfred Hitchcock. As a graduate student I won a screenwriting award. Today, as the Director of Content Strategy at Unboxed, I’ve had the honor of being part of a team that’s produced hundreds of microlearning videos for our clients.

You’ll often hear me say, “Use as much video as possible!” However, over the years I’ve observed how corporate training video production intimidates most people in the market for it. They have justifiable concerns about production costs, timelines, actors, branding, and quality.

In an effort to make the production process a little more human-friendly, we created the Training Video Production, Humanized guide. The guide covers enough video terminology to make you dangerous, plus what you can expect during pre-production, production, and post-production.

 

Video Works

Before you read any further, you need to know why training videos work—and why it’s such a worthwhile investment of your time and money. Here are a few helpful stats:

  • At least 65% of people learn by seeing.
  • As we discuss in the article Employee Training Videos—What Style is Right for YouCisco projects 82% of all Internet traffic will be video by 2021; An estimated 75% of the workforce will be Millennials by 2025and Millennials are some of the heaviest consumers of video as a medium.
  • Entering the workforce on the heels of Millennials is Gen Z, and 70% of Gen Zers watch more than two hours of YouTube each day.
  • Video-based training programs can deliver impressive results—like 70% completion rates for training considered optional. (I mean, who takes optional training?! People who like videos, that’s who.)

 

Training Video Production: Things to Know Up Front

So, let’s go ahead and assume we’re creating microlearning training videos, not feature-length films. This has positive implications when it comes to your training video production costs. For training to be considered microlearning, it should be 5 minutes or fewer (we usually target 2-3 minutes) and focus on a single topic. Your microlearning video could be live action, animation, or a combination of both.

To feel comfortable throughout the training video production process, you’ll need to familiarize yourself with a little bit of terminology. Let’s start with the people you’ll meet.

 

People You’ll Meet

In most cases, the higher the fidelity and complexity of the video, the more team members are involved. Higher-fidelity training videos often involve sophisticated lighting setups, professional actors, additional sound and camera equipment, and extra crew. In our frequent participation in the 48 Hour Film Project, we’ve seen how the absence of the right equipment—particularly lighting and sound—can significantly reduce the impact of your content. Sometimes an iPhone just won’t cut it.

The Training Video Production, Humanized guide outlines the roles involved in a typical Unboxed training video shoot. Some of our corporate training video productions require more hands on deck, while some require less.

Here’s a sample of the people you’ll meet. Download the guide to meet the whole team.

 

Training Video Production Humanized - People you'll meet on set

 

What to Expect During Pre-Production

We can break training video production down into three phases: pre-production, production, and post-production. In a nutshell, pre-production includes all of the up-front scripting, storyboarding, casting, and planning. Your Content Strategist and Producer will handle most of the heavy lifting during this phase, and they’ll be asking for your feedback and approval along the way.

 

Pre-Production FAQs

Will we get to see what the actors look like to make sure they reflect the diversity and tone of our organization? Yes! We’ll work closely with you to understand the right demographics and find talented actors that represent your company well.

What if I can’t afford professional actors? In our experience, professional actors deliver the best result and keep your content evergreen. However, if you’d prefer to use your own employees, we can share some best practices with you to set them up for success.

Will we get to recommend locations? Absolutely! In addition to that, we’ll also let you know if we can achieve the right look near our Richmond headquarters. If our crew doesn’t travel far, we can save you money.

Who should plan to be there on shoot day? We’d love to invite at least one subject-matter-expert (SME) on set with us. This person can be a great resource on shoot day and help ensure scenes are true-to-life.

 

What to Expect During Production

If you’ve never been on set during a training video production, you’re in for a treat. It’s exciting to see all of the scripting, casting, and planning come together. It’s also busy—the Unboxed team is efficient and works hard to capture a lot of footage in a day. Wear comfortable shoes!

You’ll enjoy watching our Directors in action as they coach talent and keep things moving from one scene to the next. They’ll check in with you often and make sure you’re satisfied with what’s being captured.

 

Production FAQs

What should I wear to the shoot? We recommend wearing something casual or business casual. You want to make sure you’re comfortable. Pay special attention to footwear! Flats typically work best.

What is my role on set? We love having clients on set because you can make sure each scene is a realistic portrayal of your organization. You’ll have the opportunity to consult with our directors to make sure they’re giving the talent the right direction according to your brand and subject matter expertise. Keep us honest and confirm we’re doing a great job.

 

Other Terms You’ll Hear

MOS. Lower thirds. Slate. Camera speed.

There are plenty of other video production terms where these came from. While you’re on set, the Unboxed team will be more than happy to go over any questions you have about what something means or why we’re capturing footage a certain way.

 

What to Expect During Post-Production

In the post-production phase, we create your final training video. Our Director of Photography sits in a dark room for three straight days, wearing headphones and moving pixels around. He only breaks for lunch.

Just kidding. Post-production can actually be very collaborative, as our Content Strategist, DP, and Producer work together to agree on the best shots, make smart editing decisions, and keep the project on budget. By the time you see the first cut, it’s already been through at least one round of internal review.

 

Post-Production FAQs

What’s my role during post-production review? We’ll send you the first cut of the video and ask for your feedback or approval. At this stage in the production process, we can still edit music, transitions, and text on screen, and if necessary, we can also look into alternate takes and shots.

How many rounds of review do I get? Your training video production budget includes one first cut review. Once we get your feedback on the first cut, our editor makes any changes you requested and delivers your final, polished video.

I have late feedback from an important stakeholder. What should I do? Talk to us! It happens, and our goal is to deliver training you’re happy with. Help us understand the request, and let us come back with a recommendation in case it impacts scope and timeline.

 

Lights, Camera, Action!

When it comes to corporate training video production, gone are the days of talking heads. With so many training video styles available, video is one of the best ways to engage your learners. Sure, production planning takes work, but it’s exciting and fun, and in the end you’ll have training you’re proud to show off. With the right team in place, shooting video doesn’t need to be intimidating—or a hassle.

And now that you know what to expect during the corporate training video production process, find the right partner who can help you decide which type of video treatment is right for you, estimate costs, and deliver better results. We’d love to tell you more about our custom training solutions.

Conquer Training Video Production

Learn what to expect during pre-production, production, and post-production when you partner with Unboxed by downloading our free guide.

More Articles Like This One