by Sami Bahu | Aug 17, 2020 | 5 min read, Customer Experience, Most Recent
Good Isn’t Good Enough: The Key to Exemplary Customer Service FollowFollowFollow In any industry, exemplary customer service is one of the most important things you can invest in and prioritize for long term returns. Americans say that they’re willing to...
by Sami Bahu | Apr 3, 2020 | 5 min read, Customer Experience, Employee Training, Most Recent
Good vs Great Customer Service FollowFollowFollow Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see...
by Brian Leach | Feb 8, 2017 | 5 min read, Customer Experience, Sales Enablement
Can Guided Selling Tools Improve the Customer Experience? FollowFollowFollow Pop quiz What factor influences customers’ purchase decisions the most? A. Price B. Product C. Customer experience While price and product are good guesses, customer experience (CX) is...
