Unboxed Training & Technology
Case Studies

Our solutions work, but don’t just take our word for it.

training games drive 47% more engagement for u.s. financial services company

FINANCIAL SERVICES

This large company needed to find a more engaging way to help their merchant partners master the basic knowledge of credit and finance, reduce risk, and improve customer experience. Training games were key.

comcast launches xfinity mobile using Spoke® news & rewards

TELECOMMUNICATIONS

Comcast Xfinity needed to align thousands of employees across the nation on operational policies and new product information. Spoke LMS resulted in a 2.5x increase in non-required activities. Custom training and custom software helped achieve 5.5x increase in course completions.

coastal ridge real estate standardizes and elevates their sales training

REAL ESTATE

Our client wanted to create a consistent sales approach for apartment leasing teams and provide managers with a modern and mobile sales coaching program. Find out how this custom sales training led to a 40% increase in close rates and a double-digit increase in mystery shopper satisfaction.

Global pharmaceutical company increases retention with new experiential learning training platform

PHARMACEUTICAL

A global pharmaceutical company was looking to update their training solutions with innovative content and technology to meet learners where they are and to determine the success of the training. Unboxed custom-built training was key.

Transforming Account acquisition for u.s. banking giant

FINANCIAL SERVICES

This large financial institution needed to increase banking sales by making complex choices easier and by reducing the amount of time to open a new account. Unboxed Advisor utilizes custom software solutions and helped decrease new account time by 72%.

Galileo Maintains Renowned Culture While Moving Training from In-Person to Online with Spoke® LMS

EDUCATION

Galileo Learning needed an LMS that could support their dynamic learning and teaching environment. Spoke LMS provided gamification, social elements, and metrics that increased new staff engagement by 15%. 

APPNEXUS SCALES TRAINING PROGRAM TO REACH AND EMPOWER CUSTOMERS WORLDWIDE

TECHNOLOGY

This global internet technology company was in need of a training overhaul that would help their clients get the most out of the powerful services they offer. Our solutions included eLearning training modules and custom training solutions.

BH MEDIA GROUP TEAMS WITH UNBOXED TECHNOLOGY TO CREATE A NEW CULTURE OF LEARNING

MEDIA

BH Media was a rapidly growing organization with a need for formal, streamlined, and company-wide training that could be measured and linked to business and professional growth. Solutions include Spoke LMS, custom sales training, leadership training, and product training. 

ALLIANZ GLOBAL ASSISTANCE “INSURES” CUSTOMERS SEE THE VALUE OF TRAVEL INSURANCE

TRAVEL

Allianz Global Assistance needed a tool to help its partners educate consumers about the benefits of travel insurance, without being scary. They did just that with an animation video—and earned industry recognition for their new video, too. Learn more about how micro-learning videos helped Allianz.

LOCHINVAR MAKES TRAINING EASY BY CHOOSING SPOKE®

MANUFACTORING

A manufacturer of high-efficiency boilers had great online training, but the learning management system (LMS) that delivered it left them wanting more. Cumbersome user experience and limited customer support sent them searching for a better way. Two years and many LMS candidates later, they found Spoke.

CREATE DIGITAL MARKETS THEIR MARKETING SAVVY WITH ANIMATION

MEDIA

Digital marketing agency Create Digital needed a simple, compelling way to explain how they help brands use social media to engage customers and drive measurable results. One award-winning animation later, Create Digital showcases their creative chops and business acumen—and they do it in one minute flat.

INTERNATIONAL FOOD COMPANY DEBUTS NEW PERFORMANCE MANAGEMENT PROGRAM WITH ANIMATIONS THAT DELIGHT

FOOD PRODUCER

A global producer of packaged foods needed a way to introduce the coming changes and get employees to embrace and champion them. They did just that with Unboxed animation and micro-learning videos.

SMART UI/UX REFRESH AND MICRO-LEARNING BRING IN MORE GREEN

TECHNOLOGY

NextWorth needed to teach their retail partners’ employees how to conduct accurate product trade-ins. Rolling out a series of engaging, bite-sized training videos—plus updating the retail partner trade-in site to be more user-friendly— helped cut variance in half and ultimately netted a double-digit increase in trade-in accuracy.

GUIDED SELLING TOOL CLOSES MORE SALES FOR COMCAST

TELECOMMUNICATIONS

For customers in Best Buy stores, Comcast sought a way to create a more consistent and engaging experience to teach them about the benefits of XFINITY® products and services. The guided selling tool from Unboxed, pilot stores achieved a 40% increase in productivity and a 60% year-over-year increase in sales.

ULTRACEUTICALS LAUNCHES AWARD-WINNING ULTRAACADEMY WITH A LITTLE HELP FROM SPOKE®

COSMECEUTICAL

Australia-based skincare company Ultraceuticals needed a learning management system with intuitive, modern capabilities and a great support team. The partnership led to a Platinum LearnX Impact Award for Best Blended Learning Model in 2017.

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