Unboxed
Case Studies

FINANCIAL SERVICES

This large company needed to find a more engaging way to help their merchant partners master the basic knowledge of credit and finance, reduce risk, and improve customer experience. Training games were key.

TELECOMMUNICATIONS

Comcast Xfinity needed to align thousands of employees across the nation on operational policies and new product information. Spoke LMS resulted in a 2.5x increase in non-required activities. Custom training and custom software helped achieve 5.5x increase in course completions.

PHARMACEUTICAL

A global pharmaceutical company was looking to update their training solutions with innovative content and technology to meet learners where they are and to determine the success of the training. Unboxed custom-built training was key.

FINANCIAL SERVICES

This large financial institution needed to increase banking sales by making complex choices easier and by reducing the amount of time to open a new account. Unboxed Advisor utilizes custom software solutions and helped decrease new account time by 72%.

TECHNOLOGY

This global internet technology company was in need of a training overhaul that would help their clients get the most out of the powerful services they offer. Our solutions included eLearning training modules and custom training solutions.

MEDIA

BH Media was a rapidly growing organization with a need for formal, streamlined, and company-wide training that could be measured and linked to business and professional growth. Solutions include Spoke LMS, custom sales training, leadership training, and product training. 

MANUFACTORING

A manufacturer of high-efficiency boilers had great online training, but the learning management system (LMS) that delivered it left them wanting more. Cumbersome user experience and limited customer support sent them searching for a better way. Two years and many LMS candidates later, they found Spoke.

MEDIA

Digital marketing agency Create Digital needed a simple, compelling way to explain how they help brands use social media to engage customers and drive measurable results. One award-winning animation later, Create Digital showcases their creative chops and business acumen—and they do it in one minute flat.

TECHNOLOGY

NextWorth needed to teach their retail partners’ employees how to conduct accurate product trade-ins. Rolling out a series of engaging, bite-sized training videos—plus updating the retail partner trade-in site to be more user-friendly— helped cut variance in half and ultimately netted a double-digit increase in trade-in accuracy.

TELECOMMUNICATIONS

For customers in Best Buy stores, Comcast sought a way to create a more consistent and engaging experience to teach them about the benefits of XFINITY® products and services. The guided selling tool from Unboxed, pilot stores achieved a 40% increase in productivity and a 60% year-over-year increase in sales.