by Unboxed Staff | May 11, 2020 | 5 Min Read

The Impact of Employee Coaching on Performance

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The results of a recent Gallup poll showed that only about 25 percent of employees "strongly agree" that they receive meaningful feedback from their managers. Clearly, a lot of businesses could benefit from better employee coaching in the workplace.

Do you want to improve the current coaching program at your company? Do you not have any kind of formal program for coaching employees to improve performance?

You’re in the right place if you want to develop a program from scratch or just learn how to conduct a more effective coaching session.

Read on to learn more about the importance of employee coaching. You'll also learn about the benefits of employee coaching software.

Benefits of Business Coaching Systems

Most business owners and managers understand that good coaching allows their employees to perform better and feel more satisfied while on the job. Additional benefits of coaching employees including the following:

  • Motivates and empowers employees
  • Encourages employees to take responsibility for their actions
  • Increases engagement levels for employees and their managers/supervisors
  • Makes it easier to identify high-performing employees who are the best fit for promotions
  • Demonstrates a commitment to workplace development and long-term learning

By coaching employees to improve performance, managers and business owners can ensure that all elements of their company run in the most efficient way possible.

Effective coaching sessions can help a company, as well as individual employees, grow and thrive long-term. This includes everything from providing great customer service to creating new opportunities for innovation.

Tips for Better Coaching in the Workplace

At this point, you may be wondering, “how does our organization start coaching employees to improve performance?”

Good coaching can be difficult for even the most seasoned leaders. Surveys have shown that 93 percent of managers need training on how to coach their employees – you’re not alone.

Start by keeping these tips in mind to set up yourself and your employees for success:

  • Show confidence in employees' abilities and let them know that you believe in their ability to solve problems.
  • Describe the problem as soon as you notice it and be clear about why it needs to be resolved.
  • Identify potential barriers that are keeping employees from solving problems, such as a lack of time, training, or tools.
  • Don’t just point out problems – discuss solutions to the problem.
  • Create an action plan for how the employee can address the problem area.

Schedule a date and time to follow up to review areas of growth in the employee’s skills. Keep employees accountable for their own improvement. Having regular check-ins for progress updates helps motivate employees to address problems as soon as possible.

If you are not sure how to instinctively coach those who work for you, we’ve got a solution for you.

5 Benefits to Using Employee Coaching Software

Good employee coaching doesn’t just happen, and it can be hard to keep up with everything on your own. That's why it pays to use employee coaching software.

Employee coaching software takes the guesswork out of the coaching process. It provides managers and supervisors with coaching tools, training, and guidelines to support their teams.

Coaching software also streamlines group coaching employees to improve the performance of teams. It ensures managers and supervisors aren't spending an inordinate amount of time on coaching and neglecting other responsibilities.

Here are 5 benefits of investing in an online coaching platform to equip managers to start coaching employees to improve performance.

Better Communication

First, employee coaching software allows for better communication between employees and their supervisors. It creates a two-way communication opportunity.

Employees can receive messages from higher-ups and efficiently send messages if they have questions or concerns.

Two-way communication allows for more open dialogue where questions and critiques are both welcome. Employees don’t have to try and decipher one-sided messages in passing. Instead, coaches have a place to give meaningful feedback on pinpointed situations.

Real-Time Feedback

Employee coaching software lets managers and supervisors provide feedback in real-time, too. This helps employees know right away when they're doing something in the correct way. They can find out when they need to make adjustments and get an action plan to improve their performance.

Real-time feedback prevents workers from wasting time doing things incorrectly. It allows them to learn faster than when supervisors use traditional coaching methods.

Easier Reporting

Most coaching software programs, like Hub 360 Coach, also feature robust reporting tools. These tools allow managers to keep track of employee progress. Over time, managers can identify patterns in employee behavior, knowledge retention, and overall improvement.

Managers can use reports to spot problems sooner and make adjustments right away. They can do this before an issue escalates into something that needs to be dealt with company-wide.

Tracking employee training is crucial to the coaching process. It personalizes the experience for both employees and managers to monitor the KPIs that matter most.

Personalized Training

The best coaching software programs offer AI-powered training recommendations. This helps managers to figure out what training tools the people they're coaching need to review or reference. The program allows managers to access these resources right away, which saves time.

Personalized training options allow for more efficient and effective employee training to take place. Employees can make changes sooner without sifting through piles of training materials to find the information they need. They'll have easy access to the tools that are most important to their specific situation.

The assessments are also personalized. Employee A may exceed in the areas Employee B fails in, and vice versa. AI-powered training assessments provide both employees with actionable feedback and a customized training experience. The software will assign a specific training module to each employee covering the topic he/she was weakest in to improve their performance.

Better Outcomes

Clients who work with Unboxed Training & Technology saw a 40% increase in productivity and a 59% increase in year over year sales. Don’t underestimate the power of employee coaching software. These tools help to improve employee performance, which positively impacts the company’s bottom line.

Experience better training outcomes with an online coaching platform today.

Level Up Your Employee Coaching Today

The positive impact coaching has on employee performance is undeniable.

As you start shopping for the best coaching software, request a demo of Hub 360 Coach. Take the collaborative approach to coaching, paired with powerful technology, to improve the results of even your lowest performing employee.

If you're in the market for a great coaching software, contact us today at Unboxed Training & Technology. We're happy to tell you more about how employee coaching can transform your team, today.

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